Payment Policy
Effective Date: 8th of october 2024
Clients are required to review and agree to this policy before initiating any payment. By making a payment, clients acknowledge their acceptance of the terms outlined in this document.
1. Payment Methods
BlackNoir Studio accepts online payments exclusively through third-party providers. All payments must be processed through these platforms to ensure security and transparency.
2. Payment Timing and Structure
- Small Projects (duration: up to 2 weeks): Full payment is required upfront before the commencement of work.
- Medium and Large Projects (duration: longer than 2 weeks): Clients are required to pay an initial deposit of up to 50% of the total project cost. Subsequent payments will be divided into percentages aligned with agreed-upon project milestones.
- Milestone schedules and payment amounts will be clearly communicated and documented before the project begins.
3. Late Payment Policy
- If a payment is not received by the agreed-upon due date, BlackNoir Studio reserves the right to halt project development until payment is made.
- For already hosted services (e.g., websites or files), a grace period of 1–4 weeks will be provided based on project size. After this period, services may be suspended or shut down until payment is received.
- Any data backups will be held for a maximum of 1 month following the suspension of services.
4. Refunds
Refunds are governed by our Cancellation and Refund Policy.
5. Changes to the Terms
- This policy is subject to change based on updates to our services or payment provider terms.
- Continued use of the service after changes are posted constitutes acceptance of the updated Refund Policy.
6. Contact Us
If you have any questions about these Terms, please contact us through our contact page or directly at [email protected]